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Find the latest updates on our response to coronavirus and resources to help you limit the spread of COVID-19 during your booking.


Updates to our cleaning standards

According to the Center for Disease Control and Prevention (CDC), it’s possible for the coronavirus to spread through touching an infected surface. Now more than ever, a clean space matters. We’ve given hosts guidelines to help keep their spaces clean. 


Standard cleaning protocol

All hosts are required to do the following prior to each booking. 


Sweep, mop, vacuum and clean the space


Supply a hand washing station with soap, warm water, and paper towels or hand sanitizer with at least 60% alcohol


Clean common areas allowing guest access including bathrooms, kitchens, and entrances


Collect and clean dishes, silverware, and other provided host amenities, if applicable


Remove garbage and add new lining to cans


Enhanced COVID-19 measures

We used recommendations from the CDC to compile a list of additional precautions hosts can take to reduce the spread of COVID-19 in addition to the standard cleaning protocol.


Limit guest count based on state and local capacity guidelines


Space out bookings to allow for enhanced cleaning


Follow CDC guidelines for cleaning and disinfecting the space between every booking


Disinfect high touch surfaces and shared amenities such as light switches, door knobs and coffee machines with EPA-approved products


Properly clean or remove soft, porous materials


Schedule a licensed professional cleaner to come between bookings


Provide a supply of disinfecting wipes, disposable gloves, or disposable masks for guests


Reconfigure the space or add markers to allow for physical distance


Stay informed

Hosts have the ability to add details about how they clean their space and what cleaning amenities they have for guests. Keep an eye out for these details on the listing page.


Protecting yourself during a booking

According to the CDC, the coronavirus mainly spreads through person-to-person contact. Here’s how you can limit your exposure during your booking.


Maintain physical distance

The golden rule is to stay at least six feet apart from anyone you do not live with.


Wear a mask

All attendees should wear a mask that covers both their nose and mouth while indoors or in close proximity to one another.