Find the latest updates on our response to coronavirus and resources to help you limit the spread of COVID-19 during your booking.
Updates to our cleaning standards
According to the Center for Disease Control and Prevention (CDC), it’s possible for the coronavirus to spread through touching an infected surface. Now more than ever, a clean space matters. We’ve given hosts guidelines to help keep their spaces clean.
Standard cleaning protocol
All hosts are required to do the following prior to each booking.
Sweep, mop, vacuum and clean the space
Supply a hand washing station with soap, warm water, and paper towels or hand sanitizer with at least 60% alcohol
Clean common areas allowing guest access including bathrooms, kitchens, and entrances
Collect and clean dishes, silverware, and other provided host amenities, if applicable
Remove garbage and add new lining to cans
Enhanced COVID-19 measures
We used recommendations from the CDC to compile a list of additional precautions hosts can take to reduce the spread of COVID-19 in addition to the standard cleaning protocol.
Limit guest count based on state and local capacity guidelines
Space out bookings to allow for enhanced cleaning
Follow CDC guidelines for cleaning and disinfecting the space between every booking
Disinfect high touch surfaces and shared amenities such as light switches, door knobs and coffee machines with EPA-approved products
Properly clean or remove soft, porous materials
Schedule a licensed professional cleaner to come between bookings
Provide a supply of disinfecting wipes, disposable gloves, or disposable masks for guests
Reconfigure the space or add markers to allow for physical distance
Hosts have the ability to add details about how they clean their space and what cleaning amenities they have for guests. Keep an eye out for these details on the listing page.
Protecting yourself during a booking
According to the CDC, the coronavirus mainly spreads through person-to-person contact. Here’s how you can limit your exposure during your booking.
Maintain physical distance
The golden rule is to stay at least six feet apart from anyone you do not live with.
Wear a mask
All attendees should wear a mask that covers both their nose and mouth while indoors or in close proximity to one another.